All orders are processed within 1–2 business days. You’ll receive a confirmation email once your order is placed and another with tracking information once it ships.

Standard shipping within the United States typically takes 3–7 business days after processing. Expedited options are available at checkout if you’d like to receive your order sooner.

Yes, we ship worldwide. International delivery times vary depending on destination and customs processing. Most orders arrive within 5–7 business days.

We offer free standard shipping on U.S. orders over $75. For orders below that amount, shipping fees are calculated at checkout. International shipping rates vary by country and carrier.

Yes. Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package in real time.

If your tracking information hasn’t updated or your order hasn’t arrived within the expected timeframe, please contact contact@londonnewyork.com. We’ll work with the carrier to locate or replace your order as quickly as possible.

If your order has not yet shipped, please email us immediately at contact@londonnewyork.com with your updated address. Once a package has been dispatched, we’re unable to make changes.